FAQs...and Answers
We created this DataSystem to be an efficient means where external sources would have an easier way to receive information concerning their clients' medical treatment via our Network.
By making this information available, we hope to cut down for offices who work with us, to not have to request records on demand. They can access the records themselves, at will.
This page contains all of the records of each client's treatment within our Network. You will find information such as Examination/Surgical Reports, Diagnostics, etc. Basically, any significant medical-related information we receive that affects a client's injury, will be in their Patient-Client record.
Our Network spans many locations, with various physician private office locations within the States of Illinois, Kansas and Wisconsin.
Examination/Surgical Reports that originate from within our own Network offices are posted as soon as we receive them, normally on the same day of that patient-client's treatment or on the following day. Examination/Surgical Reports that originate from outside external clinic offices can take longer for us to receive, as we cannot control when other offices make available the reports they generate, but on average we receive them either on the same day of the client's treatment, normally we will be sent those files between 1-5 days after the date of service of that visit.
Examination/Surgical Reports may be delayed, if our Quality Control Process detects that a Report is not complete, needs corrections or needs further clarification. In these cases, our office staff works directly with the Physcian(s) to finalize their reports as soon as possible so we can make them available in the patient-clients database records.
Diagnostic reports, Therapy notes, FCE Reports, Insurer Authorization Correspondence, IME Reports, etc. depends on the provider how quickly they send to us, but on average we receive this type of information and post to the patient-client records in a timely fashion.
Our staff will contact offices directly if there seems to be a longer delay than usual in our Network receiving files needed in order for us to provide treatment needed by our patient-clients.
No. These requests are handled by a totally separate department at our Office, that has nothing to do with our online records system. Our Medical Records/Billing/Medical Certification Department handles these types of information requests. Information concerning this department is stated on this site ONLY for your convenience and informational purposes. You can call our Office at (312) 951-8200 for qualified information concerning this subject.
Support Assistance cannot help with are the status of receiving data files, current treatment statuses, patient-client appointment questions, and any adverse issues concerning any problems with medically treating your clients. These types of issues should be sent directly to our Center by calling out main office telephone number and speak to our support staff who can help and assist you concerning the above inquiries. Our Office Main contact phone number is:(312) 951-8200.
From our Network's name, Orthopedic Services is our main treatment speciality. The majority types of injuries we treat are work-related ones. We also treat personal/vehicular and sports-related injuries to name a few. We also provide treatment services for Hand & Elbow conditions, Spine and Neurological Injuries, Burn Injuries, ENT Problems, and Pain Management. For a complete list of all services we provide, please contact our main office at (312) 951-8200.
Updated 06/09/2024